MSP Features

Overview

The MSP solution is designed for Managed Service Providers and IT teams managing multiple Microsoft 365 tenants. It provides a centralized dashboard for deploying applications across tenants, managing team access, tracking deployments, and generating reports.

Multi-Tenant Batch Deployments

Deploy applications to multiple client tenants simultaneously using the batch deployment wizard. Select an application, choose your target tenants, and IntuneGet handles the rest.

Deployment Workflow

1. Select the application to deploy from your inventory or cart
2. Choose one or more target tenants from your registered clients
3. Review and confirm deployment settings per tenant
4. Monitor progress in real-time with the batch progress tracker

Progress Tracking

The BatchProgressTracker component provides live status updates for each tenant in the batch, showing download progress, packaging status, and upload completion. Failed deployments can be retried individually.

Tenant Management

Register and manage client tenants through the Add Tenant Flow. Each tenant requires admin consent to allow IntuneGet to deploy applications on their behalf.

Adding a Tenant

1. Generate a consent URL using the Consent URL Generator
2. Share the URL with the client's Global Administrator
3. The admin grants consent through the Microsoft consent flow
4. The callback registers the tenant in your MSP organization

Team Management

Invite team members to your MSP organization and assign roles that control their access level. Supports both individual and bulk invitations.

Roles

Webhooks

Configure webhooks at the MSP organization level to receive notifications about deployment events across all tenants. Webhooks support HMAC signature verification for security.

Event Types

Select which events trigger webhook deliveries using the Event Type Selector:

• Deployment started / completed / failed
• Tenant added / removed
• Team member invited / role changed
• Batch deployment progress updates

Security

Each webhook endpoint is signed with an HMAC secret. The receiving service can verify the signature to ensure the request originated from IntuneGet. Failed deliveries are retried automatically.

Delivery Logs

View the delivery history for each webhook, including response status codes, delivery times, and any error messages. Use the Webhook Delivery Log to debug integration issues.

Audit Logs

All MSP operations are recorded in an audit log for compliance and troubleshooting. Each entry includes:

• Action performed and target resource
• User who performed the action
• Timestamp
• IP address and user agent
• Affected tenant (if applicable)

The Audit Log Table supports filtering by action type, user, tenant, and date range.

Reports & Analytics

The MSP Reports Dashboard provides cross-tenant analytics and visualizations to help you understand deployment patterns and identify trends.